PM mental models
Mental models are simple expressions of complex processes or relationships.
Demi Wilkinson
16 Jan 2022
Great strategy so rarely survives contact with execution because the two are treated as separate phases, owned by separate people, measured by separate standards. The handover is where the thinking dies — and everyone involved has an excuse, because nobody owned the whole surface.
Introduction
The brief arrives as a solution: “we need a new website.” The strategy deck gets written, approved, and archived. The creative work begins from a blank canvas, referencing the deck occasionally, drifting from it steadily. By delivery, the work is beautiful and the strategy is a memory.
This is not a talent problem. It is a topology problem. When strategy and execution live on two different surfaces, a seam exists — and every seam is a place where quality leaks. The answer is not better handovers. It is removing the seam entirely.
Conclusion
The work that moves things is the work where strategy and creativity are inseparable from the first conversation. One surface. One edge. No inside, no outside — and no handover where the thinking goes to die.
That is the anomaly worth building: not a better process for passing work between silos, but an operating model in which the silos were never separate to begin with.